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PUBLIC SPEAKING

Training is public speaking. Students will learn more from a trainer who appears credible, who speaks confidently, exuding competence and authenticity.  In order to learn, students need a trainer who puts an effort into being understood, and is not just reciting or reading from a manual. Public speaking skills are central to the Brick and Mortar course work.

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CURRICULUM MODIFICATION

Sometimes it's the messenger, sometimes it's the message. Training manuals are often legal documents, filled with statements to fulfill a regulation or protect a company's liability. Your training manual is probably closer to a bullet point list of facts than a well-written script.  Let's open the service panel on your training and make some tweaks.  Let's use your subject-matter expertise to put training into plain English, so we can train with material that a human ear can receive, not tune out.

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GROUP CLASSES

Practice, practice, practice.  Brick and Mortar Training classes are part lecture, part workshop, taking every opportunity to practice new micro-skills as we learn them, and build a strong foundation brick-by-brick.  In simulated training sessions, you will practice the skills receiving direct and knowledgable feedback.